How to contact a seller

Have a question about a product, shipping, or an order? You can reach sellers directly.

Before you buy

On a product or shop page, use the contact option to ask about sizing, materials, custom orders, or delivery timing.

About an existing order

1. Open the order from your Purchases page.
2. Use the message option to contact the seller about that specific order.
3. Keep communication on-platform so there is a record if you need help later.