How to contact a seller
Have a question about a product, shipping, or an order? You can reach sellers directly.
Before you buy
On a product or shop page, use the contact option to ask about sizing, materials, custom orders, or delivery timing.
About an existing order
- Open the order from your Purchases page.
- Use the message option to contact the seller about that specific order.
- Keep communication on-platform so there is a record if you need help later.