Privacy Policy | Haitian Community Cares

Haitian Community Cares Inc.

1. Introduction

Haitian Community Cares Inc. ("HCC," "we," "our," or "us") is committed to protecting the privacy and security of our donors, volunteers, community members, applicants, vendors, service providers, business partners, and website visitors.

This Privacy Policy explains how we collect, use, disclose, store, protect, and otherwise process information obtained through our website, programs, services, events, fundraising activities, nonprofit operations, and online marketplace.

This Privacy Policy applies to all users of:

www.haitiancommunitycares.com
Related websites and subdomains
Online donation platforms
Community resource portals
Volunteer registration systems
Event registration systems
Marketplace services
Mobile and web applications operated by HCC

By accessing or using our services, you acknowledge that you have read and agree to this Privacy Policy.

2. Our Mission

Haitian Community Cares Inc. is a nonprofit organization dedicated to strengthening and supporting Haitian communities through education, economic empowerment, social services, healthcare awareness, community development, charitable programs, volunteer engagement, business promotion, and resource sharing.

Information collected through our website may be used to further our nonprofit mission and community impact initiatives.

3. Definitions

For purposes of this Privacy Policy:

Personal Information means information that identifies, relates to, describes, or can reasonably be linked to an individual.

Marketplace means any online platform operated by HCC that allows businesses, organizations, service providers, entrepreneurs, or community members to offer products, services, opportunities, or resources.

Vendor means any business, nonprofit, entrepreneur, service provider, or organization listed within the marketplace.

Donor means any individual or organization providing financial contributions, sponsorships, grants, or other support.

Community Member means any individual who accesses services, resources, programs, or information provided by HCC.

4. Information We Collect

Information You Provide

We may collect:

Full name
Email address
Telephone number
Mailing address
Date of birth
Organization name
Business name
Professional credentials
User account information
Profile information
Emergency contact information

Donation Information

When making a donation, we may collect:

Donor name
Contact information
Donation amount
Donation history
Donation preferences
Sponsorship information

Credit card and payment information may be processed by third-party payment processors.

Marketplace Information

Marketplace vendors may provide:

Business name
Business address
Tax identification information
Licensing information
Product descriptions
Service descriptions
Payment details
Marketing materials
Business certifications

Volunteer Information

Volunteers may provide:

Availability
Skills
Qualifications
Background information
Certifications
Emergency contacts

Community Assistance Information

Applicants seeking assistance may provide:

Household information
Employment information
Income information
Residency information
Supporting documentation
Eligibility documentation

Event Registration Information

We may collect:

Event attendance records
Ticket purchases
Registration information
Dietary restrictions
Accessibility requests

5. Information Automatically Collected

When visiting our website, we may automatically collect:

IP address
Browser type
Device type
Operating system
Pages viewed
Session duration
Referral websites
Geographic region
Website interactions

This information helps improve website performance and security.

6. Cookies and Tracking Technologies

We may use:

Cookies
Pixels
Web beacons
Analytics technologies
Session tracking tools
Marketing tracking tools

These technologies help us:

Improve user experience
Analyze website traffic
Monitor website performance
Measure fundraising effectiveness
Prevent fraud
Improve services

Users may disable cookies through browser settings; however, certain features may not function properly.

7. How We Use Information

We may use collected information to:

Operate our website
Process donations
Facilitate marketplace transactions
Manage volunteer programs
Provide community services
Evaluate assistance applications
Organize events
Communicate with users
Improve services
Respond to inquiries
Prevent fraud
Ensure platform security
Comply with legal obligations
Prepare grant reports
Conduct impact assessments

8. Donations and Fundraising

HCC may use donor information to:

Process contributions
Issue donation receipts
Acknowledge donations
Maintain donor records
Comply with tax regulations
Communicate fundraising initiatives
Report charitable impact

We do not sell donor information.

9. Donor Privacy Commitment

Haitian Community Cares Inc. respects the privacy of all donors.

We will not:

Sell donor information
Rent donor information
Trade donor information
Share donor information for third-party marketing

Donor information is used solely for nonprofit and charitable purposes.

10. Volunteer Programs

Volunteer information may be used to:

Coordinate volunteer activities
Schedule events
Verify qualifications
Conduct background checks when permitted by law
Communicate opportunities
Maintain volunteer records

11. Community Assistance Programs

Information submitted for:

Emergency assistance
Scholarships
Grants
Resource referrals
Housing assistance
Employment programs
Community support initiatives

may be reviewed to determine eligibility and administer services.

Information will only be used for legitimate nonprofit purposes.

12. Marketplace Operations

HCC operates a community marketplace connecting businesses, organizations, entrepreneurs, and consumers.

Marketplace users understand that:

Transactions occur directly between users.
HCC is not the seller or purchaser.
HCC does not guarantee products or services.
Users are responsible for evaluating vendors before making purchases.

13. Marketplace Vendor Information

Vendors may be required to provide:

Business registration records
Licensing documents
Tax documentation
Product information
Service descriptions
Insurance documentation

HCC reserves the right to review vendor information for marketplace integrity purposes.

14. Community Directory Listings

Businesses and organizations listed in public directories may have the following information displayed publicly:

Business name
Contact information
Website address
Organization description
Service offerings
Social media profiles

By submitting directory information, you consent to public display.

15. Grant Reporting and Impact Measurement

As a nonprofit organization, HCC may use aggregated and anonymized information to:

Demonstrate program effectiveness
Prepare grant reports
Meet funding requirements
Measure community impact
Improve services

Personally identifiable information will not be disclosed unless required by law or authorized by the individual.

16. SMS and Text Messaging

If you provide a mobile phone number, you may receive:

Event reminders
Volunteer updates
Donation confirmations
Community alerts
Program notifications
Fundraising communications

Message frequency may vary.

Standard carrier messaging and data rates may apply.

Users may opt out at any time by following instructions in the message or contacting HCC.

17. Sharing of Information

We may share information with:

Service Providers

Including:

Payment processors
Website hosting providers
Cloud storage providers
Email communication providers
CRM providers
Analytics providers

Legal Authorities

When required to:

Comply with laws
Respond to court orders
Protect rights and safety
Prevent fraud

Funding Partners

Aggregated and anonymized data may be shared with:

Foundations
Government agencies
Grant providers
Corporate sponsors

18. Data Security

We implement reasonable safeguards designed to protect information against:

Unauthorized access
Loss
Theft
Misuse
Alteration
Disclosure

However, no internet-based system can guarantee absolute security.

19. Data Retention

We retain information only as long as necessary to:

Provide services
Maintain records
Comply with legal obligations
Fulfill grant requirements
Resolve disputes
Protect organizational interests

20. Children's Privacy

Our services are not intended for children under the age of 13.

We do not knowingly collect personal information from children without appropriate parental consent.

21. Third-Party Links

Our website may contain links to third-party websites.

HCC is not responsible for the privacy practices, content, or policies of external websites.

22. International Users

Information may be transferred to and processed in the United States and other countries where our service providers operate.

By using our services, you consent to such transfers.

23. GDPR Privacy Rights

Where applicable, individuals may have the right to:

Access personal information
Correct inaccurate information
Delete personal information
Restrict processing
Object to processing
Request portability

Requests may be submitted using the contact information below.

24. California and State Privacy Rights

Residents of California and certain U.S. states may have rights under applicable privacy laws regarding:

Access
Correction
Deletion
Disclosure

HCC will honor applicable legal requirements.

25. Florida Residents

Florida residents may contact HCC to request information regarding the collection, use, correction, or deletion of personal information as permitted by applicable law.

26. Fraud Prevention and Platform Safety

We may use information to:

Detect suspicious activity
Investigate fraud
Enforce policies
Protect users
Protect organizational assets

We reserve the right to suspend or terminate access to individuals who violate applicable policies or laws.

27. Limitation of Liability

To the fullest extent permitted by law, Haitian Community Cares Inc. shall not be liable for indirect, incidental, consequential, special, or punitive damages arising from the use of the website, marketplace, or services.

28. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Changes will be posted on this page along with a revised effective date.

Continued use of the website following updates constitutes acceptance of the revised policy.

29. Contact Us

Haitian Community Cares Inc.
2125 Biscayne Blvd, Suite 303
Miami, FL 33137

Phone: (305) 482-1528
Email: info@haitiancommunitycares.com
Website: www.haitiancommunitycares.com

If you have any questions regarding this Privacy Policy or your personal information, please contact us using the information above.