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What to do about a failed payment

Payments & Payouts2 min read

If your payment is declined, the order won’t be placed and you won’t be charged. A few common fixes usually solve it.

Try this

  • Double-check the card number, expiry, and security code.
  • Confirm your billing details match your card.
  • Make sure the card has sufficient funds and is enabled for online purchases.
  • Try a different card or contact your bank.

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