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The Haitian Community - Where Diaspora Builds

Responding to reviews

Business Listings2 min read

Once your listing is verified, you can respond to reviews to thank customers or address concerns.

Best practices

  • Reply promptly and politely, even to criticism.
  • Thank customers for positive feedback.
  • Offer to make things right when there’s an issue.

Related articles

How to claim your business listingTake control of your business in the directory.Verifying ownershipHow we confirm you’re the rightful owner.Adding a new businessList a business that isn’t in the directory yet.Editing your listing detailsKeep your business information accurate.