About Brand Consultant Group
We create premium apparel, accessories, and branded merchandise designed for entrepreneurs, business owners, creators, and professionals who take pride in building their brand. Every product is crafted to help you represent your vision with confidence, whether you're at work, networking, traveling, or simply living the entrepreneurial lifestyle.
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🚚 Shipping
At Haitian Community Cares Marketplace, products are sold and fulfilled by independent vendors. Shipping times, methods, and costs may vary depending on the vendor and product purchased. Vendors are responsible for processing and shipping orders in a timely manner, and estimated delivery dates will be provided whenever available. Haitian Community Cares is not responsible for shipping delays caused by carriers, weather conditions, customs processing, or other circumstances beyond the vendor’s control.
↩️ Returns & exchanges
Return and exchange policies are established by individual vendors and may vary by product. Customers should review the vendor’s specific return policy before making a purchase. If a product arrives damaged, defective, or significantly different from its description, customers should contact the vendor directly within the applicable return period. Haitian Community Cares may assist in facilitating communication between customers and vendors but is not responsible for issuing refunds, returns, or exchanges unless otherwise required by law.
💳 Payment
All payments made through the Haitian Community Cares Marketplace are securely processed through authorized third-party payment providers. Customers are responsible for paying the total purchase amount, including applicable taxes, shipping charges, and any transaction or payment processing fees that may be disclosed at checkout. By completing a purchase, customers authorize the marketplace and its payment processors to charge the selected payment method for all applicable amounts. Customers are responsible for ensuring that their payment information is accurate and current. Orders will not be processed until payment has been successfully authorized and received.
✂️ Custom orders
When a customer places an order through the Haitian Community Cares Marketplace, an order confirmation will be sent to the email address provided at checkout. Customers are responsible for ensuring that all order details, including shipping address and product selections, are accurate before submitting their order. Once an order has been processed by the vendor, modifications or cancellations may not be possible. Customers may contact the vendor directly regarding order status, fulfillment questions, or product-specific inquiries.
Contact the shop
Questions about an order or a custom request? Reach Brand Consultant Group at Info@brandconsultantgroup.com.